Privacy policy
Hostly — experts in short-term rental hosting.
Last updated: March 2026
Hostly respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect the information you provide when using our website or interacting with our services.
Information we collect
- Name
- Email address
- Phone number
- Property location or details
- Information you provide through enquiry forms
- Website usage data such as IP address, browser type and pages visited
- Submit a contact form
- Complete a lead form on social media platforms
- Book a consultation
- Subscribe to communications from Hostly
- Visit our website
How we use your information
- Respond to enquiries
- Provide information about Hostly services
- Assess the potential performance of your property as a short-term rental
- Arrange consultations
- Improve our website and services
- Send occasional updates relevant to short-term rental owners
We will only use your information for purposes related to Hostly’s services.
Marketing Communications
Through our website or social media lead forms, we may contact you by phone or email regarding your enquiry or to provide relevant information about our services.
You can request to stop receiving communications from us at any time.
Sharing of information
We may share information with trusted service providers who help us operate our business, such as:
- Website hosting providers
- Email platforms
- Marketing platforms
- Analytics providers
These providers are required to protect your information.
Cookies and Tracking Technologies:
Improve user experience and measure advertising performance.
These tools may collect information about how visitors use our website.
This may include technologies such as:
- Meta (Facebook) Pixel
- Google Analytics
This information helps us understand website usage and improve our services.
Data Security
Hostly takes reasonable steps to protect personal information from loss, misuse or unauthorised access.
While we take appropriate precautions, no method of transmitting data over the internet is completely secure.
Accessing your information
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.
To make a request, please contact us using the details below.
Contact us
If you have questions about this privacy policy or how your information is used, please contact:
Hostly
Email: hello@hostly.co.nz
Website: https://hostly.co.nz